Privacy Policy

Introduction:

At Jyotish Gandha, we honor the ancient science of Sugandha — a holistic fragrance therapy described in classical Shastras. Just as gemstones and rudraksha beads help balance planetary influences, carefully chosen fragrances can harmonize energy, promote well-being, and enhance positivity in your life.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a) Personal Information

Name
Email address
Phone number
Shipping/billing addresses
Payment information (processed securely via third-party payment providers)

b) Non-Personal Information

Browser type and version
Device information
IP address
Pages visited, time spent on pages, and other analytics data

This information helps us improve our services, personalize your experience, and ensure smooth website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process orders, payments, and deliver products.
To provide customer support and respond to inquiries.
To send promotional emails, newsletters, or product updates (only if you opt-in).
To improve our website, products, and services.
To comply with legal obligations and enforce our policies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and serve relevant content. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the website.

4. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information. We may share your information in the following cases:

Service Providers: To trusted third-party providers who assist in payment processing, shipping, and website analytics.
Legal Compliance: If required by law, regulation, or legal proceedings.
Business Transfers: In the event of a merger, acquisition, or sale of assets, with privacy protection maintained.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment information is handled securely by our third-party payment processors.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal data.
Withdraw consent for data collection and processing.
Opt-out of marketing communications.
File a complaint with a regulatory authority if you believe your rights are violated.

To exercise your rights, please contact us at support@jyotishgandha.com.

7. Children’s Privacy

JyotishGandha.com is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If we discover such data has been collected, it will be deleted immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: support@jyotishgandha.com
Address: India